FAQs
About Gentask
IT Technical and Help Desk Services
SEO/PPC Internet Marketing
What is covered under the SEO and Marketing service package?
What does Gentask have that other companies don’t when it comes to SEO services?
What are “Black Hat, ” “Organic” and Natural SEO methods? Why is one better than another?
What does Gentask have that other companies don’t when it comes to SEO services?
What are “Black Hat, ” “Organic” and Natural SEO methods? Why is one better than another?
What is SEO and how can my business benefit from it?
Virtual Assistants
How will I communicate with my virtual assistant?
How will I manage my Virtual Assistant, delegate tasks and receive finished work?
What kinds of tasks can a virtual assistant perform for me?
What skills do Gentask virtual assistants have?
What are benefits of hiring a virtual assistant?
What is a Pay Per Click Advertising?
What is a Page Rank and how can I tell what mine is?
How long will it take Gentask to get my rankings up to where I want them?
Does Gentask guarantee top rankings?
How will I be able to actively participate in SEO activities and monitor virtual workers progress and work results?
What is a Page Rank and how can I tell what mine is?
How long will it take Gentask to get my rankings up to where I want them?
Does Gentask guarantee top rankings?
How will I be able to actively participate in SEO activities and monitor virtual workers progress and work results?
Virtual Assistants
How will I communicate with my virtual assistant?
How will I manage my Virtual Assistant, delegate tasks and receive finished work?
What kinds of tasks can a virtual assistant perform for me?
What skills do Gentask virtual assistants have?
What are benefits of hiring a virtual assistant?
About Gentask |
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Aside from working with top-level professionals, we offer quality and guaranteed service at the lowest of prices. Whether you are trying to increase your sales, customer service ratings or web traffic, Gentask will have the customized solutions and services that you need.
Gentask focuses on your bottom line. Because we are not obligated to any one technology, product or solution, we are able to create a perfectly tailored solution for your business. We will strategically deploy resources in order to maximize your returns. We never sell, rent or give out your personal information to third party companies for any reason. Gentask also ensures that we have the most up to date and best encryption, verification and security technology working to keep all data and personal information safe.
Gentask, its affiliates and contractors work extremely hard to ensure that every customer is satisfied. If quality or timeliness is compromised in any way, or if you are not satisfied for any reason, Gentask will address the issue immediately and continue to work with you until the problem is resolved within the best of our ability.
Absolutely not, in fact it’s quite the opposite. Thanks to our modern technology and streamlined systems, we are able to bring together professional contractors from all over the world at a reasonable price without much overhead.
Never. How can we do this? Because all of our professionals are freelance contractors so they are responsible for their own taxes, vacation time, benefits, etc.
The cost to partially or fully outsource your IT Help Desk, increase your website traffic or find the perfect assistant is more affordable than you may think. You can find Gentask fees and a cost comparison chart here.
For more information you can contact us by email at
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, or if you want to speak to a live person you can call us at 619-822-1928. Gentask Headquarters are located in San Diego, California, USA. Our address is...
Gentask Virtual Services 2850 4th Ave Suite 11 San Diego, CA 92103 Our business hours are 12:00 a.m. to 11:59 p.m. Monday through Sunday. In other words we work 24 hours a day, seven days a week and every day of the year. (Even leap year.)
Once you register at our website, our staff will set up a time and date to meet with you over the phone or through a secure chat room. We will send you any required information, discuss which services you need and choose a plan of action. A contract will be written up and provided to you within 24 hours.
Once the contract is signed, we will provide you with an ID, password and a list of contractors and/or virtual assistants to choose from. You can conduct interviews and decide who you would like to work with. Once you select your contractor, they can get started on any projects or assignments you would like them to carry out. It’s that easy! Gentask accepts payment by check and credit card.
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IT Technical and Help Desk Services |
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A Virtual help desk is an information and assistance service that can monitor and troubleshoot problems with any type of product, system or service. A knowledgeable virtual Help Desk and IT Support Team can reduce costs and increase productivity in comparison to your in house IT personnel. Your virtual team will be available 24/7 has the ability to monitor, manage, install and configure all of your IT systems and components.
Gentask IT Support and Management team offers the monitoring, support, management, installation and configuration of all your servers, networks and databases. Our goal is to ensure that all of your IT needs are consistently met at minimal cost to you. Gentask offers highly skilled tier 2&3 level support agents, consistent pricing and constant support day and night.
Yes, you can choose to receive daily or weekly reports, as well as sporadic reports as needed. Reports will be sent via email, but a hard copy can be sent via mail or fax if requested.
Our contractors are in constant contact with you through instant chat, phone, email and even Skype. They will contact you in the way that you preferred to be contacted.
Yes, your retainer hours will roll over to the next month if you do not use them. There is no expiration date attached to your retainer fee.
Someone will always be available to you. Your contractor will be available through the hours that you both decide on. If your contractor is not available to you during nights, holidays, weekends or in urgent business situations, then Gentask will provide you with an alternative contractor. This alternative “per diem” contractor can be selected by you ahead of time, or Gentask can select one for you.
Our contractors are located around the world. We will find one who is as close to you as possible so that time-zone differences won’t have a significant impact on your daily business activities. Contractors agree to work your business hours upon hiring.
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SEO/PPC Internet Marketing |
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Gentask offers a custom tailored SEO and SEM solution for every customer. Our goal is to exponentially increase traffic to your website and your online sales. Our services include:
SEO Analysis & Reports
Gentask offers Strong Implementation of SEO Variables, powerful and relevant content development, ethical and legitimate result achieving efforts, strong technical abilities and the top SEO technology available for raising your website rankings.
At Gentask, we use Natural or “Organic” SEO methods. As a Gentask customer, you will be assigned a project manager who will head a professional team to write website content, develop better links, work on optimization, improve your directory and ultimately your ranking. We are proud of our educated and well-qualified staff who have years of related industry experience. What really sets us apart from other SEO companies is our commitment and track record achievements. We can truly promise that your company will rank higher at less cost, giving you the best value possible.
In our industry, SEO is sometimes referred to as Natural or Organic SEO. That means the techniques used by our professionals in SEO process are in accordance with search engine guidelines and no tricks are used to fool search engines.
When other companies use Black Hat SEO, it means they are using SEO tricks to fool search engines including hidden website content and devious redirections. When businesses use these forbidden Black Hat methods, their clients’ sites are often banned from search engines for good. Gentask only uses Natural SEO techniques to ensure your prolonged business and website success. Search engines use several factors to determine a website's rankings, such as keywords embedded in the webpage title, keyword-rich Meta Tags and how many external sites are linked to your website.
SEO stands for Search Engine Optimization and it is the practice of transforming and modifying your website and improving external links in order to boost your website rankings on various search engines. Meta-Tags are HTML codes that are hidden (but not considered black hat) in the underlying code of a website. Search engines read these tags to discover the website’s keywords and description. Meta Tags may not be as important as they were a few years ago, but they are still a necessary element on your website.
Link Popularity is the main factor used by search engines to establish your website rank. Basically, website popularity is determined by the amount of people who create links to your website. The more links to your website, the better your rankings are. Also important, are the links from websites similar to yours. Creating relevant keywords in the link’s anchor text provides for optimization. Gentask gives consideration to all factors associated with link popularity.
Otherwise known as Pay-Per-Click ads, Cost-Per-Click advertising is when websites acquire keyword-based links that are visible as banner or box ads in the sponsored section of search engines. Banner ads are typically exhibited next to or near the top search engine results. In Google or Yahoo, ads appear in a column to the right of the search results.
The cost for this kind of advertising is usually done through auction; however a few search engines will also determine your ad rank by considering your number of website visitors and ad quality. When you participate in Cost-Per-Click advertising, you pay a small fee every time your link is clicked. Paid listings will generate instant traffic but will also cost you a lot more than SEO would. Page rank is different than search engine rank. Your page rank is determined by how many quality links you have leading from other websites. It is especially beneficial to have links pointing to your website from pages that already have a high page rank themselves. This is one of the main factors that search engines look for when deciding your search engine rank, or your place on a list of search engine results. Your page rank is one of the main factors that search engines such as Google, consider when determining your place on their search engine. In order to determine your current page rank, add the Google Toolbar to your internet browser or visit PRCheckingTool.com. It will tell you the page rank of your site and any other site you visit including your competitors!
Our customers need to understand that SEO and SEM tactics are highly effective, but they are not a short-term solution. It takes time and a very diligent effort in order to improve your rankings and see dramatic results. If your business is in a more competitive industry with very specific and common keywords, then a more creative SEO approach may be necessary and it may take longer to see significant results. The fruit of our labors will vary among companies and search engines. You should start to see results within 3-6 months and will continue to evolve and improve as time goes by.
Ranking guarantees are prepared solely on a case-by-case basis. We should be able to provide at least some guarantee based on our experience in providing SEO services for similar business’ in your industry. Please feel free to ask about our custom-made goals and objectives.
You will be in constant contact with your contractor or assistant through email, phone, Skype and instant messaging. Reports can be submitted to you regularly regarding our daily efforts in improving your page rank, results obtained and goals set.
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Virtual Assistants |
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You can communicate with your Virtual Assistant through email, by phone, Skype or instant messaging. Your assistant will be in constant contact with you and can even give you daily reports of progress made on special projects and assignments.
Because you and your Virtual Assistant will be in constant contact through various methods, you will find it easy to submit assignments, manage and receive work. Having a Virtual Assistant is like having someone right in your office but less expensive! Also, your assistant will send you daily or weekly time reports to tell you how time is being spent and how many hours have been used so that you can have a clear view and a strong control of the processing of your tasks and money. You even have the power to set weekly time limits and approve over-time.
All of our assistants are highly professional, discreet and intelligent individuals who are committed to filing your needs and making your life as easy as possible.
Executive and Administrative Assistants will do office administration duties, data entry, research and data analysis, accounting/budget, purchasing and other general typing and correspondence tasks. They can perform any task as if they were in your office. Our Personal Assistants can manage all of your personal correspondence, coordinate your schedule, handle your private documents such as resume creation, and can even find the best deal and negotiate a contract with a cell phone company for you. Gentask ensures that only contractors who are capable of meeting your needs and expectations will be brought to you for consideration. Software and technical skills include, are not limited to:
Software and Systems: Adobe Acrobat 8.0 Professional Adobe Dreamweaver CS3 Adobe Flash Pro CS3 Adobe Illustrator CS3 Adobe Photoshop CS3 Adobe Premiere Pro CS3 ColorVision Spyder2PRO Win/Mac CuteFTP Pro  Dragon NaturallySpeaking 9 Preferred Speech Recognition Mac Systems (all versions) Microsoft Systems (all versions) Microsoft Expression Web Professional Design Tool  Microsoft FrontPage 2003 Microsoft Office Professional 2007 Word, Excel, Outlook, Business Manager, PowerPoint, Access and Publisher Macromedia Fireworks 8  Microsoft Money 2007 Deluxe  Microsoft Streets and Trips 2007 w / GPS Locator  Norton AntiVirus 2007  Norton Ghost 12.0  Scansoft Omnipage 15 Professional  Other Skills: Photography Printing/photocopy and faxing All versions and brands of Desktop PC’s, Laptops and Mac Computers Digital recorders XBox Consoles Typing speed of at least 50 words per minute. Highly organized Intermediate to advanced research capabilities Effective negotiation skills Analytical and naturally inquisitive Sincere, polite and kind disposition Strong sense of ethic Aside from taking up no space and requiring you to buy no office supplies, furniture, equipment or provide training, your Virtual Assistant is available at times when your other staff may not be. That includes holidays, weekends, evenings and in case of urgent business matters. Your Virtual assistant requires no benefits, 401K, sick time, vacation pay or social security taxes to be paid on their behalf.
Hiring a Virtual Assistant is less expensive and more readily available than other alternatives! |